Privacy Policy
Effective: March 2026Capra Biosciences, Inc. — Rumen Bioreactor Control & Operational Monitoring Platform
1. Introduction & Scope
Capra Biosciences, Inc. ("Capra", "we", "our", or "us") operates the Rumen Bioreactor Control Platform ("Rumen") hosted at rumen.caprabiosciences.com. This Privacy Policy outlines our commitments regarding the collection, handling, and protection of personal and operational information, including our automated SMS operational notification system.
2. Information We Collect
Rumen is an industrial biotechnology operational platform. We collect only information necessary to ensure biomanufacturing safety, system uptime, and regulatory compliance:
- User Account Details: Name, company email address, role, and authentication credentials.
- Operational Contact Numbers: Mobile phone numbers provided voluntarily by staff and engineers to receive critical equipment alarms and server watchdog notifications.
- Operational Audit Logs: Immutable logs of user commands, process orders, and hardware events as required by FDA 21 CFR Part 11 and cGMP guidelines.
3. How We Use Information
Information collected within Rumen is used solely for legitimate operational purposes:
- Monitoring and maintaining physical bioreactor hardware, sensors, pumps, and facility equipment.
- Dispatching critical operational SMS text alerts and emergency voice calls when equipment alarms or server outages occur.
- Facilitating system auditing, quality assurance, and equipment maintenance.
4. Mobile Privacy & 10DLC Strict Non-Sharing Guarantee
Capra Biosciences does NOT sell, rent, lease, trade, or share mobile phone numbers, SMS opt-in consent data, or personal information with any third parties, affiliates, or marketers under any circumstances.
All text messaging originator opt-in data and consent records are held in strict confidence and used exclusively by Capra Biosciences for authorized internal operational notifications.
5. Opt-Out (STOP) and Support (HELP)
Receiving operational SMS alerts is strictly voluntary. Authorized personnel may opt out at any time:
- Opt-Out: Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to
+1 (571) 561-8916at any time to immediately cease receiving SMS notifications. - Customer Care / Help: Text HELP to
+1 (571) 561-8916or contact Capra IT Operations at support@caprabiosciences.com. - Profile Settings: You can also remove or update your phone number at any time in your Rumen User Profile.
6. Data Security
We maintain technical and organizational safeguards to protect your information, including encryption in transit (TLS 1.3) and strict role-based access controls.
7. Contact Us
Capra Biosciences, Inc.
Operations & Engineering Support
Email: support@caprabiosciences.com | it@caprabiosciences.com
Website: www.caprabiosciences.com